Returns & Exchanges
We want you to love your purchase from The Long Weekend. If you are not completely satisfied, here’s how we handle returns and exchanges:
Returns:
- All sales are final, and we do not offer returns or refunds.
- If you happen to receive a defective or incorrect item, please contact us within 48 hours of delivery with clear photos, and we’ll be happy to review and resolve the issue as quickly as possible.
Exchanges:
- We offer exchanges within 7 days of delivery.
- All exchanges are subject to product inspection and approval. Items must be unworn, unused, unwashed, and in their original condition with all packaging and tags intact.
- Once we receive and approve the item, we’ll gladly assist with exchanging it based on availability.
- Shipping costs for exchanges are the responsibility of the customer unless the item received is defective or incorrect.